Apple has started a replacement program for certain iPhone 5 devices experiencing significantly reduced battery life. The company is stating that the affected devices were sold between the months of September 2012 and January 2013. Users with devices purchased within that time-frame who are experiencing issues are advised to check their serial number with Apple's new support page to see if they are eligible for a free battery replacement. Apple is also offering refunds to users with affected devices who paid for a battery replacement prior to the service program being launched.
As with other replacements and repairs, Apple advises users to backup all phone data, turn off 'Find My iPhone', and erase their data and settings. This can be achieved by going to the Settings menu, tap on General then Reset and finally, 'Erase all Content and Settings.
For more - Apple
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